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  • Cold Calling – Take a Hike

    Again I have read in the papers both national and local on the uninvited rogue traders calling at your home over the summer months however roofing topped the poll from Consumer Direct – It had 1,725 complaints from customers  followed by driveway and paving work, insulation, general building and burglar alarms.

    Rogue door traders are nothing new and sadly these individuals still think they can con vulnerable groups into pressurising them for unnecessary work for inflated prices and then playing on peoples conciseness.

    Here are some useful tips I picked up from Martin Lewis Money saving Tips

    • You have a 7 day cooling off period.Buy something when a salesperson calls at your home and the ‘doorstep selling regulations’ mean you have a 7 day cooling off period on all goods you buy over £35.

      If you want to cancel you’re entitled to get any money back, including a deposit, after which you need to return any goods in reasonable condition (although you may need to pay for the return delivery).

      Similar rights are available for buying online or by phone. See the Consumer Rights guide for info.

    • Remember you don’t have to let them in.
    • Ask to see the salesperson’s official ID and find out exactly where they’re from.
    • Don’t sign anything even if they’re only offering a quote.
    • A trader must advise you in writing that you can cancel any contract, if they don’t they can’t hold you to anything in the contract. 

      Sensible advice given above and remember you don’t have to deal with any rogue trader at all, just shut the door!

      If you are looking for work to be done in Bristol or Bath then ensure who ever you get you feel confident that you have vetted them and taken references.  If you don’t know any traders personally then always get a recommendation.

    Sunday, 11 Sep 2011

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